Important Notice:

You will soon be able to instantly load funds onto your OneSmart travel card using a Mastercard or VISA debit card for a fee of 1.5% of the total load value. This feature was originally intended to be introduced on 29 January 2018, however we want to make sure we give our OneSmart customers the best experience they can have. We are now looking forward to launching this new feature in February 2018. We will notify you when instant loads become available. Please contact us if you have any questions.

Welcome to OneSmart™
card activation

During activation you will need at least TWO of the following to confirm your identity: NZ Drivers License, NZ Passport, NZ Birth Certificate, NZ Citizenship, AA Membership or a utility bill.

Please complete activation using Internet Explorer or Google Chrome browsers only.

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Have Questions?


Please refer to our FAQs. If you can't find the answer to a question
contact OneSmart™ Support on 0800 787 555 (+64 9 377 8535 from outside of New Zealand).