Important Notice:

We are performing essential maintenance to upgrade our systems. As a result, the OneSmart website may be unavailable between 2:00am (NZDT) and 6:00am (NZDT) on Tuesday 22nd October. You can still use OneSmart for purchases and at ATMs during this time. If you need to contact us, please call 0800 787 555 in New Zealand or +64 9 377 8535 if you’re outside New Zealand. We apologise for the inconvenience and appreciate your patience.

Welcome to OneSmart™
card activation

During activation you will need at least TWO of the following to confirm your identity: NZ Drivers License, NZ Passport, NZ Birth Certificate, NZ Citizenship, AA Membership or a utility bill.


Please complete activation using Internet Explorer or Google Chrome browsers only.

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Have Questions?

Please refer to our FAQs. If you can't find the answer to a question
contact OneSmart™ Support on 0800 787 555 (+64 9 377 8535 from outside of New Zealand).